Delivery Policy

Shipping and Delivery Policy

This shipping and delivery policy (“Shipping and Delivery Policy”) governs the shipment and delivery of any items you purchase through a Pharmapal Store website. This Shipping and Delivery Policy is subject to the Terms of Use for the Pharmapal Store website on which you made your purchase.

Items are shipped via FedEx ground delivery, or Pharmapal Delivery service and arrive in 1-3 business days depending on the location. We currently do not offer overnight or expedited shipping online.

  • (Website) will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE”.
  • Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.

Applicable shipping charges for your order will be provided prior to you completing your purchase. Pharmapal Store does not ship products outside the UAE till further notice or special approval by the authorized bodies.

Free Shipping promotions shall be subject to promotional details and we reserve the right to restrict the territories. Only 1 promo code may be used per purchase at checkout.

Estimated shipment times, if available, are provided solely for your convenience and neither Pharmapal Store nor its third-party shipment providers will be liable for any damages or loss as a result of the failure to meet a shipment estimate.

In no event will Pharmapal Store or its third-party shipment providers be responsible for delays in delivery due to natural disasters, inclement weather, governmental acts, or any other situations beyond their reasonable control.

Pharmapal Store will only accept shipments to a valid street address. We do not deliver to P.O. Boxes, Army Post Office (APO) or Fleet Post Office (FPO).

This Shipping and Delivery Policy is subject to change without notice. The version of this Shipping and Delivery Policy in effect at the time of your purchase will govern your purchase. Pharmapal Store recommends you print or otherwise retain a copy of this Shipping and Delivery Policy at the time of your purchase.

Effective Date: This Shipping and Delivery Policy was last revised on April 1, 2017.